Contact us
Our Buyer Services team can assist with registration, bidding, payments (including bank transfers and processing), vehicle information, complaints, and more. If you have questions about rules, auction policies, or issues with our website or applications, please contact Buyer Services by completing the form below or via phone or email.
Buyer Services:
Phone: 1800 243 422 (1800 BID IAA)
Email: buyerservices_AU@iaai.com
Hours (Australian Eastern Standard Time):
Phone: 1800 243 422 (1800 BID IAA)
Email: buyerservices_AU@iaai.com
Hours (Australian Eastern Standard Time):
- • Monday–Friday: 8:00 am–5:00 pm
- • Saturday: Closed
- • Sunday: Closed
Contact us
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